Shopping local just got easier!
Enjoy the convenience of same day pickup when you chose "Pickup at Store" at checkout. We'll have your order ready for you, whether you’re on your way home from the office or on your way to your next adventure. Try it today!
How It Works
1
Shop for bikes or gear
ONLINE
2
Choose "Pickup at Store" at
CHECKOUT
3
PICK UP your order
and enjoy your day
Frequently Asked Questions
When will my order be ready for pickup?
Your order will be ready 1 hour after your order is placed. If your order was placed after 5 PM, your bike will be ready by 12 PM the next day.
What if the product isn't in stock?
One hour pickup only applies to in-stock items. Warehouse orders require 7-10 days for shipping and assembly.
How long will you hold my order?
Unless special arrangements are made, we ask that you pick up your order within 10 days of purchase.
What happens if I don't pick up my order on time?
If you order is not picked up in 10 days, we'll return your item to our inventory with a 10% restocking fee.
Can someone else pick up my order?
Yes. Make note of the person in the order comment field, and then make sure they have both a photo ID and your confirmation email (printed or email version is fine).
Where do I go to pick up my order?
Tell a staff member that you are here to pick up your online order and we'll be happy to get it for you and answer any questions that you may have. If it's a bicycle, we'll help you with basic adjustments to ensure a safe and comfortable fit.
When will my credit card be charged?
Your credit card will be charged at the time of purchase.
Can I return pick up items at the store?
Yes. The process is like returning items purchased in-store. Just ask a staff member and they will walk you through the process.